Elite Restoration
Classic & Vintage Car Collision
To our valued customers,
As our communities begin to feel the impact of the Coronavirus (COVID-19), I want to share with you the steps we're taking to help protect the health and safety of our customers and our JRF Collision & Elite Restoration & Collision team members, which is always our top priority.
We're closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable public health agencies.
Local government has deemed us an essential business to the community as we are contracted to repair emergency vehicles (Police cars, ambulances, Fire rescue vehicles etc) and because the automobile is a necessity for those needing to get to the doctors office or grocery stores. You can count on us.
We have increased our housekeeping and sanitation efforts in our waiting rooms, repair facilities, and corporate office. We are frequently disinfecting often-touched surfaces such as door handles, counter tops, keypads, and restroom surfaces, We're asking all of our team members to follow the CDC guidelines to prevent the spread of the infection. In these efforts, we are advising our team members to use disposable gloves, disinfectant spray, and cleaning solution.
We have implemented guidelines that instruct those team members who experience cold or flu-like symptoms, or individuals who have been diagnosed through testing with COVID-19 to stay home and follow the CDC's instructions.
JRF Collision & Elite Restoration & Collision cares about our customers and team members, and at the core of our commitment to you is, Excellent Customer Service. This will not change, even as the situation evolves, and we intend to continue to meet the needs and expectations of our customers and teams.
We will continue to monitor the situation and adjust the actions taken as necessary to help limit the spread of this virus and do our part in helping to protect our valued customers and team members during this time.
In the meantime, JRF Collision & Elite Restoration & Collision physical locations and digital channels are fully operational and allow you to schedule service, or schedule body repair for your automobile. We can arrange digital and emailed copies of estimates needed as well as pick-up and delivery for service or collision repairs.
You may visit any of our physical locations or virtually at jrfcollision.com or eliteautorestoration.com to explore how we can assist with and fulfill any of your automotive needs.
Sincerely,
Danny Frechette
President
"We Meet The Nicest People By Accident"
Customer Satisfaction
Customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available. We are ready and willing to answer all questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure.
Estimating
We make every effort to use our expertise in writing a thorough, comprehensive report of the damage. This “Damage Report”, or estimate as its more commonly called, is a visual inspection list containing the needs of your vehicle to return it to pre-accident condition. Accurate damage identification is of the utmost importance when your vehicle is actually in the shop. Speedy repairs can be made by having all parts on hand...before the repair begins. Consequently, you may find items included on our “Damage Report” that may have been forgotten or excluded from other estimates. Please ask for further explanation from our staff.
Quality Workmanship
Your vehicle will be repaired by the best craftsmen in the collision industry, using the most modern equipment available. Our commitment to quality does not stop the automobiles we repair or the people who repair them; it also applies to outstanding customer service. Service that makes us proud.
Collision Damage Repair
Most of today's modern automobiles are of uni body construction. Uni body repairs need special equipment, operated by journeyman technicians. At JRF Collision & Elite Restoration & Collision, our technicians use only the finest material and equipment. Each vehicle is repaired to factory specifications on our State-Of-The-Art Chief Ez-Liner Frame pulling machine and Laser computerized measuring system. The proper repair of unseen damage is critical to the safety and performance of any vehicle.
Painting
We take special pride in our ability to match factory finishes as the final step in our restoration. Only factory matched finishes from the PPG paint system are used. Special attention is paid to paint texture, gloss and hue.
Our Warranty
Our warranty is based on years of experience in the auto body field. We offer the following in writing when your repair is completed: we guarantee all workmanship performed by our company. We certify that the structural restoration of your vehicle was based upon vehicle manufactures recommended specifications. This limited warranty covers parts and materials used in the repair and the labor required to complete the process. We use only the finest products, techniques and craftsmanship to complete the job to your satisfaction.
